Terms & Conditions

• Please check the visa details same time you received If any correction kindly advises us minimum 3 days before travel date as later the company will not be responsible for any kind of losses or similar
• Please be vigilant and advise passenger to exit on time or before time of visa expiry to avoid overstay and absconding penalty.
• Visa Approval is strictly subject to immigration solely.
• If flight is booked already and visa approval is delayed by immigration then we will not be liable for flight cancellation.
• Visa cannot be clear once it is rejected by Immigration and the amount is non-refundable.
• In case of Overstay, penalty of USD 1535 will be imposed and must be payable by Customer
• In case passenger involved in any illegal activity, all the fines & penalties must be payable by Customer 

Customer Responsibilities:

• The Customer shall provide accurate and complete information required for the visa application process.
• The Customer is responsible for ensuring that all supporting documents required for the visa application are authentic, valid, and in compliance with the relevant authorities' regulations. 
• The Customer shall bear all costs associated with the visa application, including but not limited to consular fees, service charges, and any additional expenses incurred.

Liability:

• The Doru Tours shall exercise reasonable care and skill in providing its services; however, it shall not be liable for any errors, omissions, delays, or damages arising from the actions of the relevant governmental or consular bodies.
• The Agent shall not be responsible for any loss, damage, or expense incurred by the Customer due to incorrect, incomplete, or fraudulent information provided by the Customer.
• The Agent shall not be liable for any delay, rejection, or denial of a visa application by the relevant authorities.